Store policy

Shipping Policy

Shipping timelines, tracking details, and delivery support information.

Last updated: March 5, 2026

We ship with trusted carrier partners and provide tracking for every dispatched order.

Processing Time

Orders are usually processed within 1-2 business days.

During promotions and holidays, processing may take longer due to higher order volume.

Estimated Delivery Windows

United States: typically 5-10 business days after dispatch.

International destinations: typically 7-15 business days after dispatch, depending on destination and customs processing.

Tracking Information

A tracking number is sent by email once your order ships.

Please allow up to 48 hours for tracking updates to appear after label creation.

Delays, Lost, or Stolen Packages

Delivery times are estimates and may be affected by carrier delays, weather, and customs.

If tracking stops updating or a package is marked delivered but not received, contact us and we will help open a carrier investigation.

Address Accuracy

Customers are responsible for entering the correct shipping address at checkout.

If an order is returned due to address issues, reshipping fees may apply.
Shipping support growvera@outlook.com